Privacy Policy

CariBid Privacy Policy

I. Introduction

At CARIBID S.R.L. ("CARIBID", "we", "our"), we are committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you use our online auction platform, CARIBID.COM (the "Services").

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our Services.

II. Definitions

  • User: Any natural or legal person who registers on the CARIBID platform to participate in auctions, either as a buyer or participant in the bidding process.
  • Seller: Any natural or legal person who offers goods or services to be auctioned on the platform.
  • Personal Information: Any information relating to an identified or identifiable natural person.

III. Information We Collect

We may collect and process the following types of personal information:

Registration Information

When registering for our Services, we collect your name, email address, phone number, physical address, identification number (ID card, passport), and other information necessary to verify your identity and create your account.

Transaction Information

Details of auctions you participate in, bids made, items purchased or sold, and related financial transactions.

Financial Information

Data necessary to process payments, such as credit card or bank account information. Note: We do not store complete credit card information on our servers; we use secure payment service providers that comply with industry standards.

Communication

Records of communications between you and other users, sellers, or organizations through our chat features, as well as communications with our support team.

Technical Information

Data about your device and connection, including IP address, browser type and version, operating system, and browsing details on our platform.

Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your interaction with our Services. For more details, see our Cookies section.

IV. How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To operate, maintain, and improve our Services, including managing your account and facilitating auctions.
  • Identity Verification: To verify your identity and prevent fraud or unauthorized activities.
  • Transaction Processing: To process payments and complete transactions related to auctions and purchases.
  • Communication: To communicate with you about your account, transactions, changes to our terms and policies, or to respond to your inquiries.
  • Personalization: To offer recommendations and personalized content based on your interests and browsing behavior.
  • Legal Compliance: To comply with legal and regulatory obligations, including preventing illegal activities.
  • Marketing: With your consent, to send you information about promotions, offers, and news related to our Services.

V. Legal Bases for Processing

We process your personal information based on:

  • Contract Performance: To fulfill our obligations under the Terms and Conditions you have accepted when using our Services.
  • Legitimate Interests: To improve our Services, prevent fraud, and ensure the security of our platform.
  • Legal Compliance: To comply with applicable legal and regulatory obligations.
  • Consent: When required by law, we will request your consent to process your personal information for specific purposes, such as marketing.

VI. Sharing Your Information

We may share your personal information with:

  • Service Providers: Third parties who provide services such as payment processing, data analysis, IT services, customer service, and marketing. These providers are obligated to protect your information and use it only for the purposes specified by us.
  • Other Users and Sellers: In the context of transactions, we may share information necessary to complete auctions, such as your username, bids made, and contact details when necessary.
  • Legal Compliance and Protection: We may disclose your information if required by law, court order, or government authorities, or to protect our rights, privacy, security, or property, and/or that of our affiliates, you, or others.
  • Business Transfers: In case of merger, acquisition, reorganization, sale of assets, or in case of insolvency, bankruptcy, or judicial administration, we may transfer your personal information to one or more third parties as part of the transaction.

VII. Data Security

We implement appropriate technical and organizational measures to protect your personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the Internet is completely secure, so we cannot guarantee the absolute security of your information transmitted through our platform.

VIII. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless the law requires or permits a longer retention period. The criteria used to determine our retention periods include the duration of our relationship with you, legal obligations, and technical considerations.

IX. Your Rights

In accordance with the Personal Data Protection Law of the Dominican Republic (Law 172-13) and the General Data Protection Regulation (GDPR), you have the following rights regarding your personal information:

  • Right of Access: You can request information about the personal data we process about you.
  • Right of Rectification: You have the right to request correction of inaccurate or incomplete information.
  • Right of Erasure (Right to be Forgotten): You can request deletion of your personal information by sending an email to privacy@caribid.com, except when we are legally required to retain it.
  • Right to Restriction of Processing: You can request that we restrict the processing of your information in certain situations.
  • Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit it to another controller.
  • Right to Object: You can object to the processing of your personal information for reasons related to your particular situation.

To exercise your rights, you can contact us through the contact details provided in this Privacy Policy. We will respond to your request in accordance with applicable laws.

X. Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience on our platform, analyze traffic, and personalize content. You can configure your browser to reject cookies or alert you when cookies are sent. However, some parts of our Services may not function properly if you disable cookies.

For more information, see our Cookie Policy.

XI. Third-Party Services

Our platform may contain links to third-party websites or services that are not operated by us. We have no control over the content, privacy policies, or practices of third-party sites or services and assume no responsibility for them. We recommend reviewing the privacy policies of each site you visit.

XII. International Data Transfers

We may transfer and process your personal information in countries other than the country where you reside. These countries may have data protection laws different from those of your country. By using our Services, you consent to the transfer of your information to other countries, including the Dominican Republic and the United States.

We take measures to ensure that your information is protected in accordance with this Privacy Policy and applicable laws, including the use of standard contractual clauses approved by the competent authorities.

XIII. Privacy of Minors

Our Services are not intended for persons under 18 years of age. We do not intentionally collect personal information from minors under 18 years of age. If we learn that we have collected personal information from a minor without parental consent, we will take steps to delete such information.

XIV. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will notify you of any changes by posting the new policy on this page and updating the effective date at the top.

We recommend periodically reviewing this Policy to stay informed about how we protect your information.

XV. Contact

If you have questions, comments, or concerns about this Privacy Policy or our privacy practices, you can contact us through:

CariBid S.R.L.

Email: privacy@caribid.com

XVI. Acceptance of the Privacy Policy

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of your personal data as set forth herein.

XVII. Applicable Law and Jurisdiction

This Privacy Policy is governed by the laws of the Dominican Republic. Any dispute related to this Policy will be resolved by the competent courts of the Dominican Republic.